Product Reviews

Only two months I lost the right side piece, have been looking for it. Want to use the left ear piece, but can't because it won't work without the right side.

I read thousands of reviews before buying this product and every single review gave me concerns about it but, ultimately, it was the best thing I have done!

I like everything about these headphones except for the awful battery life. These barely last 2 hours on a full charge. Not even close to the stated time of 5+ hours.

I bought these primarily for running, so the open ear design allows a little ambient noise in which is helpful to hear road traffic, or race marshal instructions, whilst still maintaining excellent sound quality. I have small ears so always struggle with in-ear buds just being too big but these are very small and come with a really big selection of rubber fitment bands to secure into any ear size. I've been using these for over 2 years and never had any connection problems across three different phones. They always connect and always play in sync, without any breakup or distortion.

I really liked the design and case on these open earbuds but I don't know if it's my ear shape or something else but I constantly have to readjust these in my ear for them to stay put no matter what size of the rubber loop I place on the buds. However, easily the worst part(and the reason I decided to return) is the touch controls. I've never had a pair of earbuds with more inconsistent touch controls. I spent multiple weeks hoping I would master the finger positioning and every time I thought I was getting the hang of it I would lose all control and be relegated to relentlessly fingering the earbud to no avail. Sometimes my earlobes would even activate them out of the blue. This really sucks as these earbuds are competitively priced with good sound quality and are so comfortable you can forget their in your ear but I just got worn down over time.

I bought this pair 2 months back. And it has been reasonably good, performed as what I required. I jogged on the road pavement and want to be aware of the noise in the surrounding and it works well in the aspect. Only the fit was not ideal, somehow the ear bud cannot be secured firmly enough in the ears, it will drop after perspiration of rain, which make the ear buds more slippery.

I bought these as they came with 4 different size fittings which have proved to be invaluable for me They fit well are comfortable and I can wear them for long periods without any discomfort .Tgey charge quickly and it seems to last for hours The charging case is small easy to use and very easy to keep in a pocket or bag My only negative is the noise cancelling which isn’t as effective as I would have liked

I have my ear buds approximately two weeks now. I will say they do fit pretty well. I still have a slight issue with the right one not fitting perfectly but to be honest that is most likely my ear's fault and it hasn't popped out yet which is more than I can say for others I have bought. I will say that I have never spent a lot of money on ear buds or headphones before, probably the most I spent was £45 on a pair of headphones, so I cannot compare to the big names but these are by far the best I have bought. Great sound and the noise isolation is brilliant for my commute. They are light and feel comfortable. I would recommend.

Bought a few weeks ago. They fit my ears perfect with the large hooks, great sound, great features especially on the accompanying app. Equaliser etc all function perfectly. Very comfortable to wear and so lightweight you forget they're there. Would recommend them to others after headphones that let your ears breath and allow you to hear without passthrough.

Expensive, good quality when you are static, try to walk with your phone in your trouser pocket and the sound keeps breaking up, had to move phone to shirt pocket. Did not expect that from this price when £20 earphones work better

Bought in April 23, within 3 months the buds charge would not last longer than 30 minutes, the case has now started draining when not in use, charge it fully, by the next morning it's critical already. Very poor!!!

Although I saw many positive - negative reviews, I have to say Im happy that I bought this. It Lets You hear Your surroundings Just enough, on the safe range. Comfortable to wear, great sound quality.

The sound quality is decent considering these headphones have a different design than the rest of them. The features are good and work well and regularly get updated with new stuff. The update process is a nightmare on iOS tho. The major problem is the battery life and the repairability of these headphones. Removing or replacing the battery means a total destruction. I don't understand why Sony markets these as "eco-friendly" "recycled packaging" "recycled plastic", but they don't talk about the poor repairability. Mostly greenwashing in order to cut costs and deliver a poor product and a poor unboxing experience because everything is recycled. Reusing is better than recycling Sony!

Small & discreet with awareness of what's around you. Not for all but it caters to a wide range of people. Music plays then an innovative voice cut when someone calls then cleverly plays & resumes your music when your conversation ends.Settings are also great. Call quality good, music & media also great, charging very good especially the quick charge & the charging case very small & handy, fits in any pocket or bag.. The fit is great you hardly know your wearing them until it reminds you you have low battery. Overall another nice edition to the Sony audio line up but with a very clever design.

They feel comfortable and don't keep falling out. With my phone in my back pocket, the left earbud loses connection quite often while walking. They are nice though.

Thought i can buy a good earpiece from Sony to do video calls, even though it’s not cheap but i decided to buy, end up very disappointed! The left earpiece cannot be connected most of the times, and when it’s connected there is buzzing noise. Bad sound quality also like market low end earpiece, the design is ugly also. LOUSY! Refund!

Very comfortable & snug, a different innovative design with a twist. Sound quality good & I definitely like the stop talk feature. Sony quality all the way

I have had these 2 years and I rarely use them anymore. I want to use them more but last year they started having a problem where the left ear bud would drain power in the charge case so I could only reliably use the right one. Now both earbuds have problems. The case and earbuds drain power constantly, so if I want to use them I have to charge the case an hour before I want to use it. Even then, I only get about 10 minutes of use out of the left earbud and about 45 minutes with the right earbud when listening to music If these didn't have the battery issues I would love them. I love the open ear design, the comfort, the microphone quality, but I regret paying almost $200 for them because of all the problems they have given me

Love this product would receive to all my friends and family

Bought in February 2022. Battery in right earbud was completely dead (not holding charge) by December 2023. So I sent them to Sony Central Servcie for repair but estimate was more than the cost of a new pair and only has a 30 day warranty. BUT, being able to properly hear sounds around you... nothing else is the same. I really like them. So much so that I have just bought another pair. I hope these last a bit longer.

Linkbuds did not pair to my Samsung TV and had to return

This is by far THE worst headphones I have ever bought. One of the reasons for buying his was to replace a plantronics handsfree headset but it has been a total disaster! When using for phone calls, people simply can't hear you, even when the device has full charge! It has been a total waste of money for that reason. Please by iPODS instead. They don't disappoint and good luck with resetting your password for the Sony Account!!!

This product was great for about a year until the left earbud just stopped accepting a charge.

After looking for a pair of open ear buds I looked at YouTube clips of these buds, on buying theses I was going to buy the shokz open ear buds but the sales representative talked me out of them and recommended the Sony's, so glad they did because the quality of the sound and build are great, the only downside is the battery life (which isn't great but will do the job).

Didn't expect the sound quality to be that good, especially with it open ear design. However, after a prolonged usage, the Bluetooth connectivity with my Xperia 1 iii can be a bit wonky(dropping once in a while)... hope they addressed this issue.

Got my linkbuds about a month ago. Small and light. It take sometime to learn to put these earphones on correctly. Open sound quality was good.

These feel great and sound great plus they don't block out your hearing. Excellent for that. Sometimes the connection breaks up and the stereo effect goes all wrong - easily sorted but irritating.

I am very happy with my device.. thank u so very much and I hope u at sony continue to make awesome products and hope u all have a wonderful evening.

I bought it almost 3months ant it has broken also I'm not happy

The three pairs I've had before never had any issues and worked great. This time however, no sound in one sometimes both earbuds.

Falls out a lot. Right one stopped working. Sent off for repair

I bought these at the airport before travelling. Couldn't pair with three different devices so took to a Sony retail store whilst on holiday. Really helpful, but took them over half an hour to be able to get them to pair. I still have problems, won't pair with half my products. Really poor fitting, sound quality is shockingly poor. These are the third pair of premium Sony buds I've bought in as many years. Other products have been fantastic, these are absolute garbage.

I had returned the item as it doesn't fit my usage requirement. I like the sound and size but it had too many cons. As it need to use both side in order to have music on the left side, cannot use it separately. and the spec said ear pieces itself can last 5hrs+/- but it only last me less than 3 hrs for continuous playing music. very disappointed with the product at this high price.

In theory these open-ear earbuds are perfect for my bus commute, and the wide area tap is convenient for using the controls without fiddling for the right button. Adaptive volume control had limited range but was handy to a point. The earbuds sit comfortably in my ears. However, the Bluetooth connection was really weak, I can't keep my phone in my front pocket without my connection cutting out or at best, out of sync between ears. I don't expect the highest quality sound from open-ear, but within a couple months there was an occasional buzzing in the right ear that has been getting worse. After having them for a year, the left earbud does not charge consistently and loses all charge in the time the other bud uses 2% of its battery. I really liked these while they lasted but they didn't last long enough.

I like Sony as a company their products and everything but this time I bought Sony linkbuds which are ring size and shape. Had the worst experience with them they cannot even fit in the ears the only good thing was the call quality and sound was too low that you cannot hear any music when in public

I like the LinkBuds but they turn off whenever I yawn or laugh. It’s a bit annoying when I am in the middle of a conversation. Battery life is too short. The sound quality is very good .

These are really nice earbuds. The battery lasts for quite a while before needing to be recharged. It is difficult to wear them for too long, makes my ears sore. Using the app these are easy to adjust and keep tabs on the battery. Definitely recommend these.

Open soundstage. Comfortable. Connecting was super easy. I use it when taking walks outside so being aware of ambient sounds is important for safety. Love it!

Bought these a few weeks ago and am pretty happy with them. I really like the design and how it allows external sounds to be heard, I run and walk a lot and the safety that comes with being aware of external noise is much better than with headphones that would otherwise isolate you from the rest of the world. It took a while to find the best size of silicone wing to really secure them in my ears, and there is a definite technique to putting them in the right way, but once figured out, they are very secure. The only downside I have is the battery life. They do meet the times advertised at just over 5 hours, but a lot of other headphones can easily beat this time. Ideally an updated version will increase the battery life (and keep the same design, rather than the Linkbuds S style which I don't like)

I'm thrilled with this product and use it daily. I like it better than bone conduction or traditional earbuds. I hope it is popular enough for a second edition, I'd buy it.

I just bought these and the sound quality is exceptional

So, the USP of these ear buds is that you can hear the outside world as well as what is playing on the headphones. And that works very well. Audio quality isn't bad but compared to say my Samsung Galaxy Buds2, Sony WH-1000XM4s or Shure SE425s not so much - but these are in a different price bracket, and wasn't the reason to get them, I like going out and hearing what’s going on outside my headphones. There it sort of stops - whatever idiots designed the interface and the clip on system really ought to try another career - circus clown anyone? Control of the playback device is managed by tapping on the buds. There are two or four switches available: double tap or triple tap left and or right – and these can be assigned operations, like pause, next track, up volume down volume etc etc. Of course that means remembering remember which ear does what, three on the left up volume three on the right down or is that two on the left or…? So, four, but much more likely two, operators; but really is that the best you could do? Not a swipe? Not a swipe and tap? And I have now discovered that if happen to double tap my teeth it will trigger the double tap switch and in default mode that pauses the track (I'm sorry but sometimes I tap my teeth to the music - so sue me) and you double tap to start up again. But, then, well, that *maybe* slightly harsh, they are made to a price and a possible answer is they don't have the electronics to handle much more (although I find it hard to believe). The real irritation is the clips that go inside the top ridge of your ear. Now these NEED to work otherwise they fall out of your ear, and hey, guess what, they fall out of your ear. Marshall years back had a set of earphones that clipped on your ear - a very similar concept to what we have here, but these were unashamedly clip on ear, they had a rubber lug that went into the top crease of your ear and the bottom jammed (comfortably!!) into the bottom, these buds didn't go anywhere. The Sony top clips on the other hand, are way, way to soft and floppy, so despite picking the size of clip to best fit your ear the, buds just wobble in place because the top clip bends too easily. My guess is Sony will pitch 'stiffer' addon clips to stop this - and if they don't the third party manufacturers will probably catch on - fingers crossed. All in all a qualified success. And yes, you are right, I do have a lot of headphones.

I purchased the linkbuds over 1 year ago and have been very pleased with them except after about a month the left earbud would not work unless the earbud was pressed in the case for a few seconds before removing the earbud.

These LinkBuds are the best and worst earphones I have even purchased. When they work they are perfect, light easily fit in my ear and the app is stable and good. But on my second pair as they keep breaking. Lots of distortion in the left ear .....neither Amazon or Sony care much about getting these replaced or repaired quickly. The latest are likely to be back at Sony for a month....no apology no real explanation.....not sure I will ever buy Sony again

The description and fanfare for these LinkBuds do not match the reality. They look good out of the box but are very difficult to fit snuggly in the ear! The amount of times I had to pick them off the floor after they had fallen out of my ear is beyond counting. Having finally got to the point where they now rarely fall out the actual sound quality is not good! The feature that allows you to hear surrounding sound while listening to music actually is a terrible distraction and can lead to the surrounding sounds drown out the actual music particularly on the underground trains. I cannot express how dissapointed I am with this product but of course I am unable to return them because in the view of Sony they are not faulty ! It is £150 wasted.

Typically good product from Sony, plenty of features and a great sound; everything I needed at a sensible price…… very happy with my purchase.

Easy to set up and wear. Unobtrusive and light. Excellent sound quality with an easy app to remind you to charge. App and buds regularly updated.

I bought these because I work in an industrial environment and I want to be aware of my surroundings while walking but I also want to be able to answer calls at times, they work perfectly fine for that purpose, they're not too loud which I think is a benefit in my case but sometimes the case overheats while charging, and I cant find a specific scenario for when it happens, I've tried to recreate it by using different chargers & cables but it seems to be random, the plastic on the case is starting to look burnt and started to crack due to the heat, another downside of the earbuds is that they're kind of hard to hold as you're removing them or placing them in their case, it always makes you feel like they might slip your fingers and you'll drop them, they are magnetic and they snap in place into the case but for some reason they will absolutely bounce out of the case every single time you accidentally drop it, they take some getting used to, at first they might feel like they will fall out of your ear but this has actually never happened to me and at times I even forget I have them on.

I have been using my Linkbuds for about a month now. I really like them. I knew what I was buying, a set of buds that allowed me to hear what was going on around me. I had heard people complaining about the lack of bass! Earphones and buds as a rule accentuate the bass these days. I prefer a more natural reproduction that is more accurate to the album as mixed and I get this with the Linkbuds with a reasonable sound stage. I would recommend them if you know what they are designed for.

NOTE - This is a review for the product "LinkBuds Truly Wireless Earbuds - Teams Certified Version - Model: LinkBuds UC". The model does not exist at the time I registered the product on the Sony US site, so I had to register it as a random WF-L900 headset. This product did not have a single review at the time of purchase, so I decided to take a "leap of faith". Disadvantages: - They do not feature noise cancellation. But I didn't choose them for that but wanted them to have the best ambient noise possible since I would be using them to commute to work. - They do not have volume up/down buttons or gestures. THIS IS IMPORTANT! - Microsoft Teams functions can only be activated on the left earbud. You can't change what this headset does, so if you want to customize any gestures, you can only do it on the right earbud, and options are limited. - If you activate the voice assistant, it doesn't read notifications to you automatically, you will have to ask it from time to time. - Battery time is low, compared to similar cost options. Advantages - By design, they have the best ambient noise you can ask for, it is simply the best choice if you want to be aware of your surroundings while commuting to work. - The integration with Microsoft Teams is natural and very useful when you use the USB dongle. Too bad you don't have the same experience when using it on your cell phone with the same application. No mute/raise hand features when using Teams on your smartphone.

So happy with these buds they are perfect for my needs including online meetings

Great for using at home when you don’t want to be oblivious to others. Not so great for commuting because of the audio transparency. The hard plastic hurt my right ear because I guess I have a little bone spur, just a small one, sticking out.

I bought this in late Dec 2022. Intermittent connection drop outs with my devices after successful pairing. A software auto-update solved it but shortly after, the audio cracks at low frequencies. Sent it in for repairs in mid Feb and was told the parts are not available till mid April. For a new purchase that was used for less than 2 months followed by a repair period spanning possibly up to 3 months, a 1-1 exchanged would have recovered my failing confidence in Sony products.

Was in trial for 2 weeks and ended buying it coz the sound quality is awesome and the fact it doesn’t falls off my ears when I workout really feels great and assuring for a cyclist. No longer need to wear those that hook around the ears which obstruct my helmet. Noise cancellation was perfect as it still allows some room for surrounding environment and is critical for road cyclists for safety reasons.

Comfy, great audio, lightweight, great price.. really enjoying the experience.

Lovely quality even on a crowded loud bus. The bass and treble are amazing with the Eq.

Overall, it is good, except that I do not know where to buy the replacement rubber/silicon thingy in case it is spoilt. & also it can feel a bit loose at times in the ear. Other than that, consider it good.

Bought these a week ago for a very reasonable price. The instructions provided are very clear, and I soon was able to fit the Buds without any trouble. The sound, though not His more than acceptable, but don't expect booming bass. The bonus for me is that they do not go into the inner ear, but remain in the outer part, so are very comfortable and easy to wear. They have never fallen as I move around. Blue tooth connection is very easy. All in all an excellent product.

Only getting, 3.5 hours of listening time even with all the options off. Also only getting 2 charges per full charge of case giving me a max of 7 hours not 18 as advertised

I have AirPods and found these to try. I like the AirPods better because they are more comfortable. These earbuds hurt and I have tried the different size ear parts. They are loud and I think they have noise cancellation.

Product is well designed. Audio performance is good. So called Noise Cancellation is Poor. Product Support i.e. Instructions Very Poor. Why oh why not provide a video showing step-by-step using actual App menu???